BRIEFCASE

Gratified’ Edward Jones: Financial-services firm Edward Jones has been awarded the highest ranking in investor satisfaction among full-service brokerage firms, according to a new J.D. Power and Associates investor satisfaction study.

John E. Williams is the manager of the Edward Jones office at 120 W. Washington St. in Charles Town. “We are gratified that our clients find it convenient to work with us on their long-term financial goals,” he said. “We enjoy working one-on-one with our clients and believe that builds a collaborative relationship.”

The study measures overall investor satisfaction with full service investment firms based on seven factors: investment advisor, investment performance, account information, account offerings, commissions and fees, website and problem resolution.

Edward Jones’ overall score climbed 15 points over last year, highest among the 14 largest firms rated, as well as 28 points above the industry average.

Goodwill honors two: Two Jefferson County workers have won recognition from Horizon Goodwill Industries, which held its annual Power of Work Awards Dinner last week at the Cortland Mansion in Hagerstown, Md.

Charles Town resident Carlton Freeman, who works at the West Virginia Courtesy Service, and Harpers Ferry resident Mary Ann Baird, who works at Harpers Ferry National Historic Park, both won Achiever of the Yearawards.

The pair’s awards came “in honor of the progress they have shown in overcoming barriers to employment,” according to officials at Horizon, which is based in Hagerstown, Md., and includes Goodwill stores in 17 counties across West Virginia, Virginia, Maryland and Pennsylvania.

Goodwill offers help to people with disabilities or disadvantages through job training, vocational programs, job placements and post-employment support.

Also at the dinner, retail store managers in Martinsburg, Charles Town and Berkeley Springs were among those recognized for outstanding 2011 sales. The dinner came during National Goodwill Industries Week.

Business association: The Shepherdstown Business Association has elected its 2012 Executive Board. Meredith Wait continues to serve as president. Other officers include Refinements of Shepherdstown owner Judith Platz, vice president; Deb Dickinson, treasurer and Cheryl Gallery, secretary.

Departing officers Christian Asam and Debbie Hodge completed four-year terms. Deb Tucker, owner of Bistro 112, has taken the lead on the SBA marketing committee and has begun work on updating the town map listings.

New therapist: Shepherdstown has a new massage and cranio-sacral therapist. Aldene Etter has opened an intuitive bodywork practice at the Harmony Healing Arts Studio, 211 E. New St.

A graduate of the Florida School of Massage with a master’s degree in counseling from Penn State University, Etter has been in practice since 2001. For details, go online to www.aldene-etter.massagetherapy.com or call 304-268-8401.

New physician: Dr. Babak Barmar, a board-certified nephrologist, has joined the medical staffs of City Hospital and Jefferson Memorial Hospital, both affiliated with West Virginia University Hospitals-East. Barmar also is board certified in geriatrics and internal medicine.

He also is in private practice at Kidney Specialists, 176 Health Care Lane, Suite A in Martinsburg, and serves as a clinical assistant professor for the West Virginia University School of Medicine, Division of Nephrology. For details, call 304-262-4123.

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