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W.Va. tourism officials ponder water crisis impact

CHARLESTON (AP) — West Virginia tourism officials are beginning to consider how to help the industry deal with any repercussions from the nine-county water emergency.

Tourism Commissioner Betty Carver tells The State Journal the Tourism Commission hasn’t met since last month’s chemical spill into the Elk River left about 300,000 residents without water, and no decision has been made on whether to conduct polling or convene focus groups to determine the incident’s impact on the state’s image.

However, she said tourism officials want to convey that it was a regional problem, not statewide. She also said one goal will be to ensure that personnel who greet visitors at welcome centers and staff tourism’s call center are updated and informed about what the state has to offer.

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