Justin Northcraft was recently named City Hospital’s Quality Service Award winner for January 2012.
Each month, the hospital’s Service Award Committee selects an employee to receive the Quality Service Award. Northcraft, a security officer, was nominated by his manager, Steve Canby, for his recent heroic efforts to assist an unconscious male found on the hospital grounds.
Canby wrote, “At approximately 2:35 am, Security received a call regarding a male lying outside the north employee door. Justin Northcraft and Archie Houck, a newly hired guard still in orientation, responded and were the first to arrive on the scene. Justin found a male unconscious and in cardiac arrest. He called for assistance and started CPR which he continued until the Code Blue staff arrived.”
Criteria for selection as a Quality Service Award recipient includes: demonstrating a consistently high level of productivity and quality of work along with a high degree of initiative in performing work responsibilities, displaying exceptional dependability, exhibiting effective relationships with others, displaying a commitment to service and serving the City Hospital community, and meeting the criteria for the WVUH-East mission, vision and values.